The Profession of Real Estate . . . or is the word Profession an Overstatement? Part IV

        
        ·          Who am I attracting? 

If you are attracting clients who are not interested in an advisory/consultancy relationship for the present or future transactions, but instead just want a one-night stand, they will always ask you to take less money.  The result is that you end up building a business model full of transactions and not relationships and that will ultimately fail.  Businesses need returning customers who value the services they provide to succeed.  When you are not building a relationship business fueled by referrals, but instead a transactional business built on walk-ins and advertising, your business may live, but will ultimately die because you are operating on very thin profit margins that are not sustainable for growth or survival.  Who are you attracting?


        ·         Who am I professionally?

You are devaluing your brand and putting yourself in a category you really don't want to be in because you do not have a Brand Plan.  Who are you?  Are you the Nordstrom of Real Estate or the Wal-Mart of Real Estate?  If you want to be Wal-Mart then embrace the business model that the brand requires and plan to do volume and make money on low margins for a while before you quit.  Few businesses enjoy the economies of scale that Wal-Mart has to make money on very thin margins.   Wal-Mart is a very successful business but you have to know who you are and how you want to be perceived in the market place.  Who are the people who shop at Wal-Mart?  They are people who are interested in price only and do not value quality or brand or relationships.  They just want the lowest price and something that will get them what they need in the short run.  Never mind that they will be buying whatever they bought again.  This is because of the built-in function obsolescence in low end poor quality merchandise.  It's the same in financial services, medicine, real estate and law.  You pay for what you get. 

I have never shopped for a Lawyer, CPA, Doctor or Architect - just to name a few professions.  I have never discussed their rates with them but I did discuss my needs and how important it was to me to address my situation.   They all gave me a plan and a bill and I paid it.  There was never a discussion about their rate of pay or cost.  Why?  Because they were referred to me by people I trust and I did not and still do not have time to shop.  They were highly regarded and very successful and I just paid the bill because I want the best I could find in the limited time I had to find someone anyway.  They are all still with me to this day.

Very few people shop for Attorneys, Doctors, CPAs, Architects, Coaches, Engineers, Real Estate Agents, or General Contractors who operate at the highest levels of their professions because their value is not based on their price but on their reputation, experience, and track record.  Nor do these professionals negotiate their fees because they do not need your business.  They are the value proposition - their knowledge, track record of success and experience.  Their fee represents the value they bring.  To negotiate the price is an insult to their value and many will thank you for your time and wish you well in your search for quality representation.  In addition, you don't choose them; they choose you because they have more successful business relationships than they can handle.  The very best professionals out there do not have time for people who only value price.  You can't even get an appointment or time with them because they are serving their clients who value them. Especially great lawyers who only take cases they can win and great real estate agents who are too busy to answer a cold call from a shopper.  They will tell you to find another real estate agent or attorney in a heartbeat. Who are you professionally?

Be the Brand you want to see in the world.  The Power Is Now!
Be the Industry Professional you know you need to be in your business. Your Power Is Now!


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